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SEDA RPVSP · CIDB G4 · Since 1985
SS Solar · Smart Energy · Eco Saving · Green Era
SS Solar technician checking an installed inverter and battery system
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SS Solar Care

Support that continues after installation

Every SS Solar installation includes Solar Care: a local team for technical questions, workmanship assurance, performance guidance, and after-sales service after handover.

Included with every install

Peace of mind during the first years of ownership

Solar Care is included with every SS Solar installation. It gives you a clear support path after commissioning, not a one-off invoice and a goodbye.

2-year Solar Care

Included as standard with every SS Solar installation.

Professional technical support

A local team to call when you have a question about your system.

Workmanship assurance

We stand behind the quality of the installation, not just the parts.

Wear & tear coverage

Specified wear-and-tear support for system components and wiring, subject to the coverage terms and exclusions in your quote.

Dedicated after-sales team

A clear point of contact after handover, not a dead end.

Compare support

Standard Solar Care or Solar Care Plus?

The standard plan establishes support from handover. Plus continues that relationship beyond the included period through an optional annual subscription.

How it is provided
Solar Care
Included with every SS Solar installation
Solar Care Plus
Optional annual subscription
Support period
Solar Care
First 2 years after installation
Solar Care Plus
Continues beyond the standard period
Technical support
Solar Care
Local technical and after-sales support
Solar Care Plus
Continued technical and on-site service support
Components & wiring
Solar Care
Coverage follows the terms and exclusions stated in the quote
Solar Care Plus
Extended support follows the selected plan terms
After-sales handling
Solar Care
Dedicated after-sales contact
Solar Care Plus
Priority after-sales assistance

Exact scope, exclusions, annual fee, and any chargeable parts or labour are confirmed in the written quotation.

Solar Care Plus
Longer-term care for a long-term asset.

Coverage terms and Solar Care Plus options are confirmed with your quote.

Extend your support beyond the standard period

An annual subscription that extends support beyond the standard period, with continued access to our team, on-site service support, and the coverage stated in the selected plan.

  • Continued technical support after the standard period
  • Continued on-site service support
  • Wear-and-tear support for system components & wiring, subject to plan terms
  • Priority after-sales assistance
  • Greater peace of mind for long-term ownership

Solar is a long-term asset, not a one-day job

A well-installed system runs for decades. Over that time you may need monitoring help, warranty guidance, a performance review, a battery expansion, or technical support. Solar Care makes that after-sales promise visible before you sign, not a surprise afterward.

Want support built in? Talk to us
Ready to save up to 90% on TNB?

Free site visit + itemised quote.

No obligation. We measure your roof, file eATAP, and design a system sized to your bill.